Responsible Gaming
Gaming Should Be Entertainment
At 215 Buckley, we believe that online gaming should be fun, exciting, and entertaining. It is important to understand that gambling should never be viewed as a way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Responsible gaming is a shared commitment between our players and us. We encourage all visitors to play responsibly and to seek help if gambling becomes a concern.
Age Verification
Online gaming at Hellspin is only available to players who are 18 years of age or older, or the legal age of majority in their jurisdiction in Australia.
By accessing our site, you confirm that you meet the legal age requirement for gambling in your location. We are committed to preventing underage gambling and reserve the right to verify age and block access where necessary.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious or irritable when trying to cut down or stop gambling
- Gambling to escape problems, stress, anxiety, or negative emotions
- Borrowing money to gamble or gambling with money needed for essentials
- Neglecting work, study, relationships, or other responsibilities due to gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Safeguards
Hellspin offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you need to take a break from gambling
We encourage you to use these tools proactively to maintain healthy gaming habits. If you need assistance setting up any of these safeguards, please contact our customer support team.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are organisations that provide confidential support:
Australia
- Gambling Help Online – Free, confidential, and professional counselling service
www.gamblinghelponline.org.au - Gamblers Anonymous Australia – Support groups and peer assistance available across Australia
United Kingdom
- GamCare – Free support and advice for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and treatment referrals
www.ncpgambling.org
National Helpline: 1-800-522-4700
International
- Gamblers Anonymous – Worldwide support groups and resources
If You Need Help
If you believe you have a problem with gambling, or if someone you care about does, please reach out for help today. Support is available, and recovery is possible.
You can:
- Contact one of the support organisations listed above
- Speak with your doctor or a mental health professional
- Use our self-exclusion tool to take a break from gaming
- Reach out to a trusted friend or family member
Remember: You are not alone. Help is available, and seeking support is a sign of strength.